SIDEis innovative Italian start-up and innovator in the lighting sector

Street<strong>Lighting</strong> | LED<strong>Lighting</strong> | Grazing<strong>Lighting</strong> | Architectural<strong>Lighting</strong>

StreetLighting | LEDLighting | GrazingLighting | ArchitecturalLighting

Quality Policy

The company has undertaken the process to obtain ISO 9001 Certification, which will be confirmed by 2024.

Process Approach

The organization is interpreted and managed as a set of interconnected and interdependent processes, strictly identified and evaluated through performance indicators regarding effectiveness and efficiency.

Risks and Opportunities

Through the Quality Management System (QMS), the Management is committed to analyzing business risks, identifying threats and opportunities, and strengths and weaknesses of processes. The goal is to seize opportunities while making business risks acceptable.

Continuous Improvement

Our QMS is designed as a preventive system that involves the entire company, based on the belief that, in order to improve, constant self-assessment and verification of work results are necessary, following the logic of continuous improvement, which requires the involvement of everyone.

Corporate Social Responsibility

The company is committed to activating and promoting corporate social responsibility policies in accordance with current standards, taking into account the needs of all internal and external stakeholders.

Communication

The objective is to create a continuous and multidirectional communication flow regarding the results achieved through Quality management, by measuring and monitoring performance using a specific system of indicators.

Relationship with Suppliers

We encourage suppliers to adopt a certified QMS to help them enhance their service level and, where possible, create true partnerships.

Leadership

Our managers are skilled, authoritative, and motivated to ensure:

Professional relationships with customers
Information management and staff involvement
Availability of the necessary resources to achieve objectives

The customer at the center of our attention

Our company is committed to ensuring the quality of the products and services offered, guaranteeing a level of provision that satisfies the explicit and implicit needs of customers.

Employee Involvement

Our company is committed to improving the skills of its employees by encouraging participation and the sharing of Quality objectives through training, coaching, and supervision. All employees are motivated and engaged to develop an awareness of the importance of their role.